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Hola, buenas noches. a alguien le ha pasado que el programa de ilustrador se les cierra de la nada y no les deja mas que unos 2 minutos, ya desintalé y instale de nuevo el programa llevo dos dias con este problema AYUDAAAAA!
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Please tell us the version and system information. Also: the hardware specifications. Is a Wacom attached? In that case: please try and downgrade the driver. There are currently issues with their latest driver.
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Hello @GustavoDmz_,
We understand how frustrating it can be to experience crashes. If you're using a Wacom Tablet, we recommend trying an older version of the driver (6.3.46-2) to see if it resolves the issue.
If not, please follow the steps in this help article (https://helpx.adobe.com/illustrator/kb/fix-crash-on-launch-issues.html) and let us know your observations. Also, kindly share the crash report using the steps in this article (https://helpx.adobe.com/illustrator/kb/crash-next-steps.html) and use the same email account as your community account for quick tracking. We appreciate your time and efforts in resolving this issue.
Looking forward to your response.
Thanks,
Anubhav
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