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T
TMAX II
Participant
October 2, 2023
Question

Problemas con Illustrator y el sistema Sonoma IOS

  • October 2, 2023
  • 3 replies
  • 1779 views

Realicé la actualización del sistema operativo, no Beta, ya la definitiva Sonoma y esto me trae problemas con Illustrator, sobre todo cuando utilizo la herramienta de texto, automáticamente me da error y cierra el programa. Entiendo que como desarrolladores estas versiones Adobe ya las tiene de antemano para probarlas, no puedo creer que no tengan la actualización lista antes del lanzamiento de Sonoma. Por favor es importante que lo hagan cuanto antes.

 

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    3 replies

    DAltimira14736313
    DAltimira14736313
    Participant
    April 11, 2024

    A mi me da problemas al "guardar para web" y ilustrator ya ni digamos... no me deja guardar por errores de permisos, y sí, tengo permisos de Lectura y escritura en todas las carpetas. Es un error y se pasan la pelota de Apple a Adobe.

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    April 11, 2024

    Hello @daltimira4566975,

    We understand that encountering technical issues can be frustrating. Would you mind sharing more details, like the exact OS/Illustrator version, the folder location where you're saving to, whether Illustrator behaves this way with all files, and a screen recording of the problem so that we can investigate this further?

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    DAltimira14736313
    DAltimira14736313
    Participant
    April 11, 2024

    Por supuesto.
    Sonoma 14.4.1
    Adobe Photoshop 25.6
    Adobe Illustrator 28.4.1

    Apple me mandó a Adobe y Adobe me mandó a Apple. Qué más quieres saber?

    silk-m
    Community Expert
    silk-mCommunity Expert
    Community Expert
    October 2, 2023

    I installed the Espanõl version of Illustrator and did a quick test, but the program never terminated due to an error.
    Have you tried initializing the preferences?

    --Susumu Iwasaki
    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    October 2, 2023

    Downgrade the system.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    October 2, 2023

    Do not update the system before all of the software manufacturers say it's OK to do so.It's that simple.

    They have their cycles. Recent history has shown that Adobe releases a new version on MAX. It's 2 weeks until MAX. 

    T
    TMAX IIAuthor
    Participant
    October 2, 2023

    Gracias por tu respuesta, pero se supone que las versiones Beta son para que los desarrolladores hagan pruebas y tengan todo listo. Es un gran problema que los que salen perdiendo somos los clientes. En todo caso la celeridad de respuesta tiene que ser de Adobe

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    October 2, 2023

    Why should anyone adapt their release caycles to Apple's?

    Has never been the case and will never be the case (and I've been using Macs for the last 30 years). There are plugin developers for Illustrator that take a year and longer to adapt. 

     

    Also: with a new Mac OS you do not want to be a guinea pig. Also something I had to learn. Mac OS is good when it's 2 versions old (actually it's not good, but somewhat usable after that period).

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