Problems when copy-pasting text

[lu.guisado]

I can't copy and paste text from illustrator to any other program. When I select some text on AI and then copy it in the, for example, Whatsapp App or on my NotePad app on my MacBook the text copies as an image with white background. This didn't happen before the last update.

¿Any thoughts?

Thanks 🙂

[zlatina0D44]

Hi, I have the same problem with text, Sometimes it works but often doesn`t work... 
This didn't happen before the last update. How to post a bug report to Adobe?

[Monika Gause]

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@zlatina0D44  schrieb:

Hi, I have the same problem with text, Sometimes it works but often doesn`t work... 
This didn't happen before the last update. How to post a bug report to Adobe?

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You probably have some third party app messing with your clipboard.

Possibly one of these but not limited to them: 

• WebRoot
• Apple Terminal
• Word, Excel, Powerpoint
• »Enable Full Keyboard« in Settings > Accessibility > Keyboard on Mac OS
• Apple Mail, Outlook
• Spacebar is used as a shortcut by the system
• Chrome, Internet Explorer, Safari
• Wacom Desktop Center, Wacom settings
• Windows Touch Pad problem
• LastPass, Bitwarden (password managers)
• The VPN
• LangSwitcher app (it needs to be closed and disabled)

To post a bug report: https://illustrator.uservoice.com 

[Vjekoslav321628583zij]

Simple solution - copy text from Illustrator, go to Word and from dropdown menu "Edit" go to "Paste special".

You will get a pop up and will give you options to paste as txt or image or pdf etc. Pick txt. Simple and it works.