Properties Panel Empty in Illustrator 29.3.1

Question

I’m using the official version of Illustrator 29.3.1 for mac. One day, after launching the software, I noticed that all controls in the Properties panel on the right side disappeared (see Image 1).

Even when selecting an object, options like Transform, Appearance, and Align do not appear (see Image 2).

Previously, the panel displayed basic controls, as shown in Images 3 and 4.

I have tried:

•Resetting the Essentials workspace

•Uninstalling and reinstalling Illustrator

However, the issue persists. I can manually open these panels from the Window menu, but no matter how I arrange them, they won’t integrate back into the Properties panel like before.

Has anyone experienced this issue? How can I restore the original Properties panel layout?

Thanks in advance!

guoyuhan · Accepted Answer

Hi Srishti,

Thank you for your response and for investigating this issue. I appreciate the suggestion. I have installed version 29.1, and the Properties panel is now working normally in this version. I have also upvoted the issue to receive notifications on updates.

Thanks again for your support!

Srishti Bali · Answer

Hi @guoyuhan

I'm sorry to hear you're experiencing this issue. Several users from the China and Russia regions have reported the same problem. Our team is actively investigating, and you can track the progress on this UserVoice page. Please upvote to receive notifications on updates. In the meantime, you can install the older version, 29.2.1, to continue working. Thank you for your patience and understanding.

Regards,

Srishti

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