Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Properties panel is blank Illustrator 29.3.1

New Here ,
Mar 15, 2025 Mar 15, 2025

easygoing_fun5CDA_0-1742074708067.png

Yesterday is was fine, but today out of nowhere my Properties panel is empty.
I tried to:
—Restart Illustrator
—Restart my computer
—Drag this panel left and than back
—Open Properties from the Discover panel
—Reset workspace preferences
—Delete Illustrator preferences and delete my OOBE files (following a long piece of advice that Bill Silbert  usually gives)
—Delete Illustrator (with clicking REMOVE when it asks about what to do with preferences) and then installing it back
—Install Illustrator Beta just in case it works — and it has THE SAME mistake from the very beginnig!!

So nothing has worked for me so far. What should I do?
I really need help.

TOPICS
Bug
547
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Mar 17, 2025 Mar 17, 2025

Hi @easygoing_fun5CDA 

 

I'm sorry to hear you're experiencing this issue. Several users from the China and Russia regions have reported the same problem. Our team is actively investigating, and you can track the progress on this UserVoice page. Please upvote to receive notifications on updates. In the meantime, you can install the older version, 29.2.1, to continue working. Thank you for your patience and understanding.

 

 

Regards,

Srishti

Translate
Adobe
Adobe Employee ,
Mar 17, 2025 Mar 17, 2025

Hi @easygoing_fun5CDA 

 

I'm sorry to hear you're experiencing this issue. Several users from the China and Russia regions have reported the same problem. Our team is actively investigating, and you can track the progress on this UserVoice page. Please upvote to receive notifications on updates. In the meantime, you can install the older version, 29.2.1, to continue working. Thank you for your patience and understanding.

 

 

Regards,

Srishti

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 18, 2025 Mar 18, 2025
LATEST

Thanks's a lot, I'll be waiting for the news

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines