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fyliy
Known Participant
August 30, 2023
Question

properties panel is blank

  • August 30, 2023
  • 1 reply
  • 4352 views

When I select anything, it's not responding and remains blank. I've reseted preferences, it didn't help. This problem is with all ai files, including new ones. Please help

 

 

 

 

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1 reply

Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community Expert
Community Expert
August 30, 2023

What version OS and Illustrator are you using?

 

When did this issue start, is this s new install, or did this happen on an existing installation that was working well before?

F
fyliyAuthor
Known Participant
August 30, 2023

10 Windows and 27.2 (64)
It works again! That's not a new install, and it worked well until recently. I do think I didn't anything at all! Still, it's not the first time i'm facing this, so i'm really interested in solving

Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community Expert
Community Expert
September 2, 2023

Did you install anything new in the OS recently? Does this fix itself after restarting? Try the update to 27.7.

 

Try a more thorough prefs reset:

PREFS  RESET WIN (other)

Quit Illustrator

Press Win+R -> appdata -> Roaming -> Adobe -> rename folder "Adobe Illustrator XX Settings"  to anything else like "Adobe Illustrator XX Settings_old"

 

 

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