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Juan Felipe Herrera
Participant
April 21, 2020
Question

Properties panel window missing on Mac OS Catalina

  • April 21, 2020
  • 3 replies
  • 4671 views

Does any body knows why the properties panel disappeared or isn't working on illustrator CC 2020 24.1 running on mac OS Catalina???
I've moved to this new version and i haven't been able to load this panel again.

 

Thanks for the help.

    This topic has been closed for replies.

    3 replies

    minificus
    minificus
    Participating Frequently
    May 17, 2020

    I have the same problem with Illustrator 2020 since I've updated. Unfortunately the trick with the GPU Performance box did not help. I have tried all the resets with no luck. When I choose the Properties panel from the Window menu, just nothing happens. Any more ideas?
    Catalina @ MacBook Pro Retina mid 2014 with 16 Gb of RAM.

      luiz felippem86078031
      luiz felippem86078031
      Participant
      May 29, 2020

      I also tried the trick and didn't help me. On my mac still not working the propeties

      Charu Rajput
      Community Expert
      Charu RajputCommunity Expert
      Community Expert
      May 30, 2020

      Hi,

      Could you please share the version number of the Illustrator and check is Properties visible in Windows -> Properties. If yes, then try to click let us know what happens next.

       

      Did you try all above mentioned solutions?

      Best regards
      D
      d7nh
      Participant
      April 28, 2020

      Same problem happening with me, same versions, Illustrator 24.1, macOS Catalina, since first launch.

        Wonderful Uncle Steve
        Wonderful Uncle Steve
        Participant
        June 4, 2020

        If you talking about the Properties located at the top above the tabs of open projects, then it might be as simple as going to Windows and then making sure you have a check mark on Control if no check mark just click on Control.  I hope this helps it took me a while to understand why some Workspaces had properties it and others did not.

        minificus
        minificus
        Participating Frequently
        June 5, 2020

        Thank you for your interest. Here we are talking about the big properties window, not about the horizontal panel at the top of the app window. Unfortunately, the problem is, nothing happens after trying to switch it on. The checkmark near "properties" under the "window" menu won't appear as well as the properties window itself. Just nothing happens as we click there.

        Doug A Roberts
        Community Expert
        Doug A RobertsCommunity Expert
        Community Expert
        April 21, 2020

        Is it in the Window menu? If so, what happens when you select it? What happens if you set your workspace to 'Essentials'?

        J
        Juan Felipe HerreraAuthor
        Participant
        April 24, 2020

        Hi Doug, 
        Look... When i select the Essentials workspace the only window that i see is layers. I've tried to select this properties panel from the window menu, i click it and nothing happens...
        I`m now usign the classic essential workspace because i haven't been able to find that panel and i wish you can help me 

         

        Thanks!!!

        Doug A Roberts
        Community Expert
        Doug A RobertsCommunity Expert
        Community Expert
        April 26, 2020

        Have you tried resetting preferences?

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