Skip to main content
Leventech
Inspiring
February 17, 2021
Answered

Proxima nova weights disappeared

  • February 17, 2021
  • 4 replies
  • 2552 views

Hi all, in our company we're using Proxima nova on a regular basis. All of the sudden a couple of hours ago, the light, medium, black and bold are disabled with an asterisk. Only the regular semibold and extrabold are working.... Reactivation doesn't work, as well as turning on and off. In the attached image you can find 3 views - one of opening a file (syncing doesn't work), editing a file (the weights are just empty, marked with asterirsk) and the cc view showing some kind of red dot near those weights.

 

Any suggesting of what happend and how to fix it and get the fonts back

This topic has been closed for replies.
Correct answer Leventech

Thanks guys, it was a strange error, but I deactivated and reactivated the fonts, and after a long while of loading - it worked. Probably a software clash etc.

4 replies

Leventech
LeventechAuthorCorrect answer
Inspiring
February 21, 2021

Thanks guys, it was a strange error, but I deactivated and reactivated the fonts, and after a long while of loading - it worked. Probably a software clash etc.

Ton Frederiks
Community Expert
Community Expert
February 21, 2021

Or they had some free time during the weekend.

Good to hear it works now.

Ton Frederiks
Community Expert
Community Expert
February 17, 2021

I have no problem activating those fonts.

Did you try to restart the CC app?

You may also ask it here:

https://community.adobe.com/t5/adobe-fonts/bd-p/fonts?page=1&sort=latest_replies&filter=all

Monika Gause
Community Expert
Community Expert
February 17, 2021

For the original issue with installing the font please refer to the Adobe Fonts forum.

 

If the logo file has been saved "PDF compatible", then what you can do:

Create a new file.

Place (linked) the logo in it.

Object > Flatten transparency (check "Outline text")

 

Explanation: https://youtu.be/IpDh8Y7q8yE

Leventech
LeventechAuthor
Inspiring
February 21, 2021

Thanks Monika - that's a good technique and helps a great deal to back up lost fonts.

 

Leventech
LeventechAuthor
Inspiring
February 17, 2021

Update - when clicking the arrow circle "reinstall font" in the adobe cc active fonts, it fails message : "unable to install font"

Is it forgood or temporary? How do I at least reproduce the logo from it ? (no outline version) 

An enigma