"Illustrator CC 2019 would like to record your screen" in mac OS catalina

[Jelle Plevier]

I recently updated my mac to the latest mac OS Catalina, and all my apps were asking for permissions. Most of the things they wanted to use I understood. But Illustrator asked a bit of a sketchy question. 

"Illustrator CC 2019 would like to record your screen"

If I permit Illustrator to do so they can record my screen at all time's even when not in the Illustrator programme. It seems a bit weird and I don't get why illustrator would want this. Is there anyone who knows why illustrator asks this and if I should give permission.

[Monika Gause · Accepted solution]

When you're not prepared for paranoid system settings, you shouldn't have upgraded to Catalina. This setting enables Illustrator to sample colors with the color picker for example.

[Jelle Plevier]

Thank You for the response, maybe consider writing with a more positive tone. The color picker works just fine without illustrator having permission

[Test Screen Name]

Picking from other apps?

[Jelle Plevier]

That has never been a future of adobe software, and it still does not work for me even with permission. Should it?

[Doug A Roberts]

You can pick from other apps with the eyedropper by holding shift and clicking and dragging.

[mig15]

Doug_A_Roberts is correct and the answer that has been selected as correct is not correct. It's misleading as is the software itself!! Adobe asks permission to record the screen when it doesn't need permission. I upgraded to Catalina and used the eyedropper and was presented with the "I want to record your screen dialog". I pressed deny and the eyedropper worked without problems.

Please Note that I did not try to sample colours outside of the Illustrator app window. But since I didn't try to do that, the dialog is misleading.

[Monika Gause]

So what exactly did you pick up with the eyedropper?

[Jelle Plevier]

the thing is that when you don't allow screen recording the eyedropper doesn't work outside Adobe software. When you allow it it does. It still might be adobe trying to scam you but I doubt it.

[Monika Gause]

Some other (non-Adobe) applications need the record screen setting in order to enhance their user interface (such as render a drop shadow below the toolbar).

[Rishabh_Tiwari]

Hi there,

Adobe apps do not require access to your Calendar, Contacts, Screen Recording or Location. If you encounter this prompt, simply select Don't Allow.

Please check this link for more details: https://helpx.adobe.com/download-install/kb/cc-apps-macmojave.html

Regards

Rishabh

[Jelle Plevier]

Hi Rishabh,

[Jelle Plevier]

Thank you for the reply, I would like to point out that the eyedropper is not able to pick colors from other apps when illustrator does not have the authorization for screen recording

[Om Nath Jha]

Thanks for pointing this out. Let me check this with the Illustrator engineering team and I'll update the discussion accordingly.

-Om

[lirpasnooze]

Hi Om Nath Jha,  Thanks for checking into this.  The same has happened for me as well, identical to  jellep88213923.  I've had to grant permission in order for the eye dropper to select a color.  Will be monitoring this thread for future updates.  

[Michael Ching]

Any follow up with this comment? Am I not seeing the follow up to this Om Nath Jha?

[silk-m]

Hi, Even in Photoshop, “Screen Recording” must be allowed to pick up colors from outside the screen.

https://community.adobe.com/t5/photoshop/i-can-no-longer-get-colors-from-outside-the-photoshop-scree...

https://helpx.adobe.com/download-install/kb/cc-apps-macmojave.html

This link doesn't say that you don't need to give permission to Screen Recording.

[Jelle Plevier]

Hi silk-m,

As Rishabh said, he or she would update the descussion. Before it did say about the screen recording. I believe apple changed what apps can access in OS Catalina. I never had the problem in older mac software and I would make sense as apple is quite sequre about their users privacy.

I don't believe that adobe wants to collect date trough screen recording, so I would suggest granting access to screen recording for adobe program's. If adobe does have this intention than they are kindly invited to confess in this thread.

[tocacreative]

Anyone else had this warning come up when using Illustrator 2020? Bit weird and worrying if you ask me!

[silk-m]

Hi,

Did you try to pick up the Finder color with the Illustrator Eyedropper?
macOS Catalina requires permission.

[SavageCreates]

Thanks so much for this Susumu... this is exaclty what I was looking for to fix this issue. 

[forebrain]

I have allowed QuickTime as I do screen recording occasionally, so obviously must allow for it to work. But have denied request for AI. Adobe should explain which AI functions would need screen recording.

[Monika Gause]

You must allow it in order to pick colors with the eyedropper tool. At least some people have reported that this doesn't work without allowing to record your screen.

[forebrain]

I can use eyedropper to pick color from screen even before I received the request as is noted by others posting here.

[Monika Gause]

I can do that as well, but some people can't under some circumstances and then they have to allow that. Maybe you have already allowed it or you aren't even using Catalina.