"Illustrator CC 2019 would like to record your screen" in mac OS catalina

[Jelle Plevier]

I recently updated my mac to the latest mac OS Catalina, and all my apps were asking for permissions. Most of the things they wanted to use I understood. But Illustrator asked a bit of a sketchy question. 

"Illustrator CC 2019 would like to record your screen"

If I permit Illustrator to do so they can record my screen at all time's even when not in the Illustrator programme. It seems a bit weird and I don't get why illustrator would want this. Is there anyone who knows why illustrator asks this and if I should give permission.

[Tony Novelli]

Not quite sure how this reply is marked as "correct". This issue is persistent, and even when granted I cannot sample outside of Illustrator. I remain unclear as to the purpose of this permissions request or the features it supposedly supports. Be nice if Adobe responded as promised. Running latest MacOS and CC2020.

[Monika Gause]

In order to sample colors from outside, you will have to Shift-click with the eyedropper inside the document, then while holding the mouse button move the cursor to where you actually want to pick from.

[Tony Novelli]

Thank you,


That does seem to work in Illustrator. I enabled screen recording in InDesign and Photoshop, restarted those apps, and the function did not work in either. May require a system restart though not in a position to do that currently.


Thanks for your response.





Tony Novelli