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Inspiring
February 27, 2023
Answered

"Live Editing" capabilities are not working anymore In Illustrator 2023 v27.0 and up

  • February 27, 2023
  • 1 reply
  • 1623 views

BUG ALLERT:

 

I've noticed that the "Live Editing" capabilities are not working anymore from 27 and up.

sAILiveEdit->RegisterLiveEditPluginTool doesn't register a tool plugin anymore for live editing.

 

I've reverted to the 26.5.1 long term suppert version and there it works perfect.

 

This topic has been closed for replies.
Correct answer Anubhav M

Hi Anubhav,

 

before sharing code, I want to test an isolated version of the tool.

It's a rather large project with lots of non disclosure issues...

And also I want to be sure that the suposed bug still stands in isolation.

I'll keep you posted when this test is done.

 

Regards,

Doubl3


Hello @Doubl3,

 

As the code shared via DM solved the trouble you were having with Illustrator, I will mark this thread resolved.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Thanks,

Anubhav

1 reply

Anubhav M
Community Manager
Community Manager
March 3, 2023

Hello @Doubl3,

 

We are sorry to hear about this experience. Would you mind sharing some more details about the exact version of the OS/Illustrator and the system configuration (CPU/GPU/Memory/Display Monitor) used when facing this problem so that we can investigate this further?

 

Looking forward to your response.

 

Thanks,

Anubhav

Doubl3Author
Inspiring
March 6, 2023

Hi Anubhav,

 

thx for your response.

Here is my system configuration:

 

Illustrator 26.5.1 LST => works

Illustrator 27.2 => not working, noticed it after installing 27 and up... hoping it was tempory.

 

HP ZBook Fury 17.3 inch G8 Mobile Workstation PC

Processor 11th Gen Intel(R) Core(TM) i7-11850H @ 2.50GHz, 2496 Mhz, 8 Core(s), 16 Logical Processor(s)

32Gb ram

NVIDIA RTX A3000 Laptop GPU with 6Gb

528.49-quadro-rtx-desktop-notebook-win10-win11-64bit-international-dch-whql => latest driver

Windows 10 Enterprise 21H2 build 19044.1766

Dual monitors : HP E24 G4

 

Thx for investigating this problem.

 

Regards,

Doubl3

 

Anubhav M
Community Manager
Community Manager
March 6, 2023

Hello @Doubl3,

 

Thanks for sharing the details. It seems that your computer has two available GPUs. Would you mind setting the NVIDIA A3000 (High-Performance) as the preferred GPU for Illustrator by following the steps shared in this help article (https://www.amd.com/en/support/kb/faq/gpu-110) and checking if it helps?

 

Looking forward to your response.

Regards.