"New Folder" shortcut whilst saving no longer works in Illustrator on macOS

As above. Command-Shift-N shortcut, for creating a new folder when saving a file, no longer works in the latest version.

{Renamed By MOD}

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Legend

Hi there,

Sorry to hear about the trouble you are facing with Illustrator. I would request if you can share a few more details like:

The exact version of Illustrator and the macOS.
Is this happening while saving a specific file or multiple files?
Are you able to create a New folder without using the shortcut?
Where are you trying to save the file, locally or on any network or shared drive?

All this information will help us understand the issue and work accordingly. Looking forward to your response.

Regards

Rishabh

Known Participant

The exact version of Illustrator and the macOS. OSX 10.14.6
Is this happening while saving a specific file or multiple files? Any file
Are you able to create a New folder without using the shortcut? Yes, the GUI button works
Where are you trying to save the file, locally or on any network or shared drive? Anywhere, doesn't work locally, or across a network.

Participant

Thanks for sharing the details, we are able to reproduce this issue on our end and a Bug has been logged and our team is working on it. I would request if you can upvote this request here: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39141109-cmd-shift-n-doesn-t-create-new-folder-in-finder-sa

Same issue for InDesign. Help

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