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marcg68495176
marcg68495176
Inspiring
May 12, 2021
Question

"New from Template" shortcut doesn't work

  • May 12, 2021
  • 1 reply
  • 1458 views

Using Shift + Command + N to open a new file from template fails when there isn't a file already open. 

1 reply

Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community Expert
Community Expert
May 13, 2021

Works for me with no file open on Mac Catalina.  AI 25.2.3

Please try File >> New From Template instead to see if the key command is the issue?

    marcg68495176
    marcg68495176Author
    Inspiring
    May 18, 2021

    Thanks, 

    Sorry I should have specified my setup. Mac Big Sur, AI 25.2.3. 

    Yes, I have to go to file > new from template, but i'd like to use the shortcut, shift + command + N. 
    When I do not have a file open the shortcut does not function. If I already have a file open, the shortcut works fine. 

     

    Thanks!

    M
    Matt Perko
    Participant
    November 25, 2024

    This is so annoying and still not fixed.

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