Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

"Not enough memory" errors on Illustrator CC 2015.3

Community Beginner ,
Jun 22, 2016 Jun 22, 2016

I'm getting constant "Not enough memory" issues even making small adjustments, usually followed by a crash.

Tried reassigning scratch disk to a larger drive, no change.

Sticking with 2015.2.1 for now.

10.5K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 23, 2016 Jun 23, 2016

Hi All,

We have observed that the reason for this dialog was that Illustrator (2015.3) seems to be conflicting with some clipboard utility applications running on the system.

If you are encountering this issue then please try to quit the clipboard utility & then try to use Illustrator.

Please drop an email to ShareWithAI@adobe.com if this do not resolves the issue.

We are investigating this issue.

With Best Regards,

Raghuveer Singh

Illustrator Team

Translate
Adobe
Explorer ,
Jul 06, 2016 Jul 06, 2016

Great find! It works for me too.

Thanks a lot.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 07, 2016 Jul 07, 2016

Thank you so much for the "turning off Include SVG Code" suggestion!  That was the only thing that worked for me!  (Mac Pro - Windows 7)  So glad to have stability back in my Illustrator workflow.  Was pulling my hair out on this one.  Thanks again!  🙂

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 08, 2016 Jul 08, 2016

- turn off in File Handling & Clipboard: include SVG Code!

This has worked for me too! Thank you cc_user_mac

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 20, 2016 Jul 20, 2016

Thank you! Was driving me crazy.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 16, 2016 Jul 16, 2016

In case any crazy people who use old software like me stumble across this, I have used an old copy/paste manager called "Ditto" for many years, and never had any trouble until AI CC2015.3. I was just about to quit Adobe because simple copy & paste (or sometimes just copy) would freeze up and crash AI. Removing the Ditto app and changing the above SVG setting fixed it right up. Thanks for everyone's help!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 18, 2016 Jul 18, 2016

vertigocreative​ I'm not sure why you removed the Ditto app AND modified the SVG Code setting. You should only have to do one or the other. Personally, I would turn off the SVG code setting, remove the Ditto app and purchase the Paste app.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Jul 19, 2016 Jul 19, 2016

I still have problem while turning off SVG with Paste app still running. It just force quit when copy/paste something.

Only quitting Paste app solve it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 27, 2016 Jul 27, 2016

Had the same issue, and it seems that turning off Include SVG Code has fixed the problem.  I'm running Keyboard Maestro and Alfred 3.

+1 to Adobe, please fix the issue.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 31, 2016 Jul 31, 2016

We have released a patch to fix this issue . Please upgrade.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 31, 2016 Jul 31, 2016

@AshutoshChaturvedi thnx for the info. Nice to know your are working on a fix!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 09, 2016 Aug 09, 2016

We have released a patch to fix this issue few minutes back. Please upgrade.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 09, 2016 Aug 09, 2016

AshutoshChaturvedi​ thnx, seems to work again!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 10, 2016 Aug 10, 2016

Good work.

Now when the Creative Cloud app would be so kind to start working again I'll be downloading it right away 😉

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Aug 10, 2016 Aug 10, 2016

Where can I get the patch? there's no update showing in Creative Cloud apps.

What version number exaclty it is?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 10, 2016 Aug 10, 2016

Is the CC app itself updated to the latest version?

It might be as simple as to just quit the CC ap and then launch again.

But perhaps this thread has some more tips

Creative Cloud Desktop App Not Showing App Updates Available

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Aug 12, 2016 Aug 12, 2016
LATEST

Finally the update appeared on my CC apps, 2015.3.1 it is.

I've tried with Paste 2 apps and enable SVG, so far no problem.

Thanks adobe team.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines