Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

"Not enough RAM" Error Message

New Here ,
Mar 25, 2023 Mar 25, 2023

So while i was using the 3D tool in Illustrator, and it said "not enough RAM to do this". I updated evreything (illustrator and my MAC book to the latest version so everything is up-to-date). What is the problem here and how do is solve this?

TOPICS
Bug , Tools
1.7K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Mar 29, 2023 Mar 29, 2023

Hello @Deniice,

 

We understand encountering technical issues can be frustrating. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/not-enough-memory-illustrator-cc.html) and checking if it helps?

 

Looking forward to your response.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

Translate
Adobe
Community Expert ,
Mar 25, 2023 Mar 25, 2023

Maybe it's really just not enough RAM. How much RAM is installed?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 25, 2023 Mar 25, 2023

My macbook has 245,11 GB, so i don't think that the problem 🤷‍:female_sign:

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 25, 2023 Mar 25, 2023

That is your harddrive and not the RAM.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 25, 2023 Mar 25, 2023

While to system requirements for AI is 8GB, 16 GB of RAM is suggested. Perhaps you are not allocating enough RAM to AI?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 25, 2023 Mar 25, 2023

You can't allocate RAM on Mac OS

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 26, 2023 Oct 26, 2023

Hi Monica,

Did you manage to fix this? Same hapenned to me in Windows even though I have plenty of harddrive and 16GB Ram.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 26, 2023 Oct 26, 2023

16 GB of RAM is not "plenty". It's just the recommended minimum. It's not sufficient for working with complex files or 3D.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 26, 2023 Oct 26, 2023

It is not the recommended minimum, 16 gig is recommended, 8 is the minimum.

If that is not correct, this page should be updated.

https://helpx.adobe.com/illustrator/system-requirements.html#ai-on-the-desktop

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 26, 2023 Oct 26, 2023

8 GB is the bare minimum, 16 GB is the recommended minimum. 

 

More is more.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 26, 2023 Oct 26, 2023
LATEST

Then it should say so, recommended  minimum instead of just recommended.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 29, 2023 Mar 29, 2023

Hello @Deniice,

 

We understand encountering technical issues can be frustrating. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/not-enough-memory-illustrator-cc.html) and checking if it helps?

 

Looking forward to your response.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines