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"TDR detected" illustrator fails

Explorer ,
Nov 19, 2015 Nov 19, 2015

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Its just starting today as brand new headache. it says "TDR detected" than closing.

My graphic card driver is updated and its Nvidia GTX 760,

I have 4K Philips monitor and using 3840 x 2160 res. Is it a problem for illustrator???

how can i solve this issue? any help

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correct answers 1 Correct answer

Explorer , Feb 15, 2016 Feb 15, 2016

Here is a link to the 361.91 drivers for Windows 10 64-bit:

  https://www.nvidia.com/download/driverResults.aspx/98556/en-us

Here is a direct link to the 361.91 drivers for Windows 10 32-bit:

  https://www.nvidia.com/download/driverResults.aspx/98555/en-us

These drivers should resolve NVIDIA bug 1726408 with Illustrator CC 2015 on updated Windows 10 PCs.

While the specific issues were predominantly with GeForce 6xx and 7xx GPUs, all Windows 10 systems with NVIDIA GPUs are recommended to upgraded to t

...

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Community Beginner ,
Feb 16, 2016 Feb 16, 2016

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Mark Kilgard wrote:

shaned94196317,

I'm quite interested in whether the 361.91 drivers resolve your issue.

- Mark Kilgard, NVIDIA driver guys

After nearly 2 days I am very pleased to report no more TDR crash errors! Thank you, Mark!

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Contributor ,
Feb 16, 2016 Feb 16, 2016

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Mark, thank you so much for all your assistance on this. WIll download the driver and give you all a heads up on status. Not at all Mark, it's been a pleasure to have a professional that's taken the care to listen and help out in the thorough way you have.

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Community Beginner ,
Feb 16, 2016 Feb 16, 2016

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So far the new driver seems to be working for me too.

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Community Beginner ,
Feb 18, 2016 Feb 18, 2016

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Cheers to Mark and Nvidia! With 361.91 drivers update problems vanished. Now back to work

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New Here ,
Feb 18, 2016 Feb 18, 2016

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Just to confirm that 361.91 works well on GPU 760 and 970!

Thanks million times Mark and Nvidia.

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