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Participant
September 9, 2021
Pregunta

"You do not have enough access privileges. ID: -5000". Unable to save Ai & PDF file in Illustrator

  • September 9, 2021
  • 2 respuestas
  • 2205 visualizaciones

Adobe illustrator does not save for me.  I've tried all the suggestions listed here but says I don't have enough access privileges.  I have a subscription to Creative Cloud.  What is wrong?

 

 

{Renamed by MOD}

Este tema ha sido cerrado para respuestas.

2 respuestas

forebrain
Inspiring
October 16, 2023

I have the same problem now, after upgrading to v28.0.

Monika Gause
Community Expert
Community Expert
October 16, 2023

Can you save in a different location?

 

You need to fix your access privileges and you probably need to grant Illustrator the right to save on your disk.

Monika Gause
Community Expert
Community Expert
October 17, 2023

@Monika Gause   Yes, in places other than "Templates" e.g. in a work folder. I was trying to get my custom template into the window that pops up when I click File > New. I might have been trying to save in the Application's "Templates" folder which of course is forbidden. 


You cannot directly save in those places anymore. The system does not want that.

Anshul_Saini
Community Manager
Community Manager
September 9, 2021

Hi there,

 

Sorry about the trouble. You may try logging in to Root Account. If you are able to save files in the root account, then the issue could be related to user account permission to that folder, file, or drive. You may follow the steps shared in this help article (https://support.apple.com/en-in/guide/mac-help/mchlp1203/mac) to give permission to read and write access to the drive or folder in which you want to save your file and let us know how it goes.

 

Looking forward to your response.

 

Thanks & Regards,

Anshul Saini