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default1f3937o7a4aw
Participant
September 9, 2021
Question

"You do not have enough access privileges. ID: -5000". Unable to save Ai & PDF file in Illustrator

  • September 9, 2021
  • 2 replies
  • 2233 views

Adobe illustrator does not save for me.  I've tried all the suggestions listed here but says I don't have enough access privileges.  I have a subscription to Creative Cloud.  What is wrong?

 

 

{Renamed by MOD}

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2 replies

forebrain
forebrain
Inspiring
October 16, 2023

I have the same problem now, after upgrading to v28.0.

forebrain
forebrain
Inspiring
October 16, 2023

Additional info: I was trying to save the page as a template in the Templates Folder hoping it will show up the "Let's start something new" window, when next I click "File > New" in the application window bar.

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
September 9, 2021

Hi there,

 

Sorry about the trouble. You may try logging in to Root Account. If you are able to save files in the root account, then the issue could be related to user account permission to that folder, file, or drive. You may follow the steps shared in this help article (https://support.apple.com/en-in/guide/mac-help/mchlp1203/mac) to give permission to read and write access to the drive or folder in which you want to save your file and let us know how it goes.

 

Looking forward to your response.

 

Thanks & Regards,

Anshul Saini

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