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I've had the same problem since I updated Illustrator (v23.0) and InDesign (v14.0) last week. Do you have a solution other than updating?
[Branched from discussion about older version of Illustrator and older operating system. Renamed to 2019.]
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Hi Katrine,
Sorry to hear about this. I would request if you can share a few more details like:
Regards,
Srishti
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Hi Srishti,
If I double click an illustrator file, Illustrator opens as usual, but the file doesn't open. I get this screen with the file I attempted to open on top of the list of recent files. When I click the file again (in the recent file list), it will open.
If Illustrator is already open, nothing happens when I double click on a file to open it. The curser changes for a second or so, but that's it. The file does not appear in the recent file list in this case.
The only way I can open a file is by using File>Open or by dragging the file into Illustrator.
Operating system is Windows 7 Professional 64-bit.
Best regards,
Katrine