We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Copy link to clipboard
Hi, Illustrator still gives me this error after I changed my preferences. After changing everything to Read & Write, I have to select the gear button, but I don't have it. Please see image attached.
Illustrator file also doesn't show in the Application support folder. Although the rest of the Adobe Suite shows.
Will appreciate any help. Thanks
Sorry about the trouble. Could you please share a few more details like:
Also, you may go to System Preferences > Security & Privacy > Privacy > Full Disk Access > Manually add Illustrator 2022.app and see if that helps.
We'll be looking forward to your response.
Feedback on your questions above:
Q2: Adobe Illustrator 2022 version 26.0.1
Q3: No other recent changes made
We tried to add it manually like you suggested - but it did not make a difference.
Will appreciate any help - thank you!
Thanks for sharing the details and performing the steps. I would suggest you to uninstall the application using the CC Cleaner tool and reinstall it from the Creative Cloud Desktop app. Let me know how it goes.