Skip to main content
Participant
July 28, 2025
Answered

Recolor 'Color Theme Picker' Eyedropper not Working

  • July 28, 2025
  • 1 reply
  • 226 views

Hi everyone,


I'm trying to recolor an artwork using colors from a raster image. According to the latest official Adobe Help you can recolor from an image.

 

My issue is, once I've clicked the 'Color Theme Picker' button in the Recolor window, my mouse cursor should become an eyedropper, however, mine doesn't. Does anyone know what's wrong?
I've tried to eyedrop from the photo when it was embedded, when it was unembedded, made it specifically sRGB, made it FOGRA27, and also made some vector boxes with different colors to see if the image is the issue—nothing helps, my cursor just doesn't turn into the eyedropper tool. I've restarted my computer and I've restarted Illustrator.

 

Attached is a screenshot where you can see that the 'Color Theme Picker' button is activated, but the cursor over the image is not what it's supposed to be (and yeah, my vector graphic on the left is selected, just doesn't show up in this screenshot).

 

I'm running Illustrator 29.6.1, on MacOS 14.7.6 (23H626).

 

Any help would be appreciated!

Correct answer Monika Gause

Can you try resetting the preferences?

1 reply

Monika Gause
Community Expert
Community Expert
July 28, 2025

Did you already reboot the computer?

 

Participant
July 28, 2025

Yep, did all the things I've mentioned above.

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
July 28, 2025

Can you try resetting the preferences?