Roland cut studio stopped working

New Here ,
Jul 21, 2022 Jul 21, 2022

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So out of the blue I get this code Plug in issue detected CutStudioPluginCC.aip 

 

I have tried everything on the help page and it is still a bust I really need this to work.

 

any help would be AWESOME 

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correct answers 1 Correct answer

Adobe Employee , Jul 22, 2022 Jul 22, 2022

Hello @Colt4t5,

 

Sorry to hear about this experience. I would request you try removing and then reinstalling the RolandCutStudio plugin (https://exchange.adobe.com/creativecloud.details.15901.roland-cutstudio-plugin-for-ai.html) and share your observations.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

 

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LEGEND ,
Jul 22, 2022 Jul 22, 2022

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Out of the blue? Do you have auto updates on in Cc? Or did you update Illustrator manually?

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Adobe Employee ,
Jul 22, 2022 Jul 22, 2022

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Hello @Colt4t5,

 

Sorry to hear about this experience. I would request you try removing and then reinstalling the RolandCutStudio plugin (https://exchange.adobe.com/creativecloud.details.15901.roland-cutstudio-plugin-for-ai.html) and share your observations.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

 

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