Skip to main content
Y
yasen.georgiev@lht-sofia.com
Participant
February 10, 2020
Answered

Roland CutStudio Plugin 3.3.3 Installation Problem on Illustrator 24.0.2

  • February 10, 2020
  • 2 replies
  • 12251 views

Hello everyone! 

 

Been having a big problem with installing Roland CutStudio Plugin 3.3.3 which is the latest release of the extension. Im using Illustrator CC2020 on a Win10 OS. It's strange that Extension Manager gave me an error that the extension requires Illustrator version range 19.0-25.9 while i'm with 24.0.2. The other extension installer that was prompt as a workaround - Anastasiy's ExMan, gives an error: -602 that is related to the license. If there is anything I could do for installing this plugin I would be thankful! I tried also ExManCmd.exe with no success.

 

Thank you in advance!

 

{Renamed by MOD}

    Correct answer yasen.georgiev@lht-sofia.com

    Hey,

    Sorry for the delay! I've managed a successful instalation! The problem was the Internet Network as it has certain Security standarts applied to it and the extension manager is looking up for a certain certificate that our network doesn't support. In my case, the plugin was installed on a non-firewalled inet connection.

    Bests,

    Yas

    2 replies

    D
    defaultdh0mmbfax39q
    Participant
    November 1, 2020

    Hi, I have just come to illustrator to do my Roland cuts and it now says Roland cut studio extension is not compatible.?Please help how do I send my files to cut studio now.?

      C
      Colt4t5
      Participant
      November 28, 2020

      I have the same issue

      D
      defaultdh0mmbfax39q
      Participant
      November 28, 2020

      I had to install the previous version of illustrator through adobe and it worked. A nightmare to be honest as they will eventually remove the previous version and then were stuff.

       

      A workaround that did work for me was to save the file in illustrator as an eps legacy Illustrator 8 eps file then import it into Roland cut.

       

       

      Cheers

       

      Jimmy

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      February 10, 2020

      Please contact the people who made the extensions. They should know (and they are the only ones who can fix it)

      Y
      yasen.georgiev@lht-sofia.comAuthorCorrect answer
      Participant
      February 18, 2020

      Hey,

      Sorry for the delay! I've managed a successful instalation! The problem was the Internet Network as it has certain Security standarts applied to it and the extension manager is looking up for a certain certificate that our network doesn't support. In my case, the plugin was installed on a non-firewalled inet connection.

      Bests,

      Yas

        Ashutosh_Mishra
        Ashutosh_Mishra
        Inspiring
        February 18, 2020

        Hi Yas,

         

        Glad to hear you found a solution to your issue and thank you for posting it here. It'll definitely help other users having similar situation. Feel free to reach out if you have any questions/concerns in the future. We'll be happy to help. Thanks!

         

        Regards,

        Ashutosh

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices