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Participant
April 8, 2025
Question

Running Illustrator 29.4 64-bit on a new desktop: Cannot Export As SVG file or Save As SVG file....

  • April 8, 2025
  • 1 reply
  • 158 views

I am able to Save As and Adobe Illustrator file np. Everytime I try to Export As or Save As with a SVG file, I get the Unknown Error popup.

 

And it won't let me attach the Adobe Illustrator file to post it here...

1 reply

Anubhav M
Community Manager
Community Manager
April 9, 2025

Hello @Mr. A. Palmer,

Would you mind sharing more details, like the OS version, if this happens when exporting to a specific folder location (internal/external/network drive or a cloud-synced folder like Google Drive/Dropbox/etc.), and when working with specific files, so I can better assist you?

Looking forward to hearing from you.

 

Anubhav

Participant
April 9, 2025

Hello and thank you for your reply:

 
I am currently running Windows 11 ver. 24H2.
 
This happens when I attempt to save to my internal harddrive. The Scratch Disk has 100s of GB of space. It happens on any file I try to Export or Save As a 'SVG' file.
 
Each time I try to attach my Ai file, I get the following message: "
  • "The attachment's wind test.ai content type (application/postscript) does not match its file extension."
 
Anubhav M
Community Manager
Community Manager
April 10, 2025

Hello @Mr. A. Palmer,

Thanks for confirming. Kindly upload the screenshot of the settings used while exporting and the error message, and a sample AI file you're having trouble with to a file-sharing service like Google Drive/Dropbox/etc. and share a public link to it here, so I can try this on my end.

Note: While sharing the file, kindly make the link public and enable the option to Save a Copy/Download under the Link Settings (if any).

Looking forward to hearing from you.
Anubhav