I'm working in Illustrator (24.2.3) and for some reason on a document I'm working on, the save for web option is grayed out and unusable, but works just fine in any other file. Any idea on a fix for this?
Can you share this .ai file?
And did you find out what it was? I seem to have the same problem
Sorry about the trouble and delayed response. I hope the issue is resolved by now. If not, I would request you to please share a few more details like:
Kindly update the discussion if you still need assistance with it. We'd be happy to help.
Thanks & Regards,
If I look at the lower left corner of the picture I see a zoom percentage of 2,12% which indicates that the artboard is very large and probable exceeds the limit of the pixel size that Save For Web can handle.
It could also be caused by working in a Large Canvas Document.
As far as I can tell, Save for Web is not available in Large Canvas documents (docs larger than 227 inch)