• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Save from Adobe Illustrator must always be done twice

New Here ,
Mar 30, 2023 Mar 30, 2023

Copy link to clipboard

Copied

Since yesterday I always have to save Adobe Illustrator documents twice because the file is not saved the first time. Then when I do the same saving process again, the file is saved. I have uninstalled and reinstalled the programme several times (with preferences, without preferences and an older version), but the problem persists.
On various other computers, everything runs perfectly.
Does anyone have an idea how I can fix the error?

 

TOPICS
Bug

Views

298

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 30, 2023 Mar 30, 2023

Copy link to clipboard

Copied

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 30, 2023 Mar 30, 2023

Copy link to clipboard

Copied

Please tell us the version and system.

Exactly where are you trying to save?

What's in the file?

Does this happen with new files? Old files? Simple files?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 30, 2023 Mar 30, 2023

Copy link to clipboard

Copied

Ich arbeite auf einem Lenovo ThinkPad P1 mit Illustrator 2023 (Version 27.4).

Aus Excel kopiere ich Balken-/Säulendiagramme, die ich in Illustrator weiterbearbeite. Gespeichert werden die Dateien lokal auf dem Laptop (was bis gestern problemlos funktioniert hat). Freier Speicher: 359 GB.

Das passiert sowohl mit neuen als auch bestehenden Dateien, die ich überschreibe. (Ich hoffe, es ist in Ordnung, dass ich auf deutsch antworte?)

Bei dem ersten (nicht erfolgreichen) Speichervorgang wird eine TM-Datei gespeichert. Vielleicht hilft das weiter?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 30, 2023 Mar 30, 2023

Copy link to clipboard

Copied

Ist "Im Hintergrund speichern" aktiv?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 30, 2023 Mar 30, 2023

Copy link to clipboard

Copied

ja, "im Hintergrund speichern" war aktiviert.

Das Häkchen habe ich entfernt und das Speichern klappt wieder auf Anhieb. DANKE!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 30, 2023 Mar 30, 2023

Copy link to clipboard

Copied

LATEST

Gut, dass es geklappt hat. Alles weitere wäre mühsam geworden.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines