save problem

New Here ,
Mar 13, 2022 Mar 13, 2022

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Hello,

 

When you save a work in the illustrator, a strange shortcut appears in the package file and my work is not saved.

 

what is the problem

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Scripting , Sync and storage

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Adobe Community Professional ,
Mar 13, 2022 Mar 13, 2022

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Probably turning off "Save in background" in the Illustrator preferences can solve it.

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Adobe Employee ,
Mar 18, 2022 Mar 18, 2022

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Hi @Akalin,

 

We are sorry for the trouble. The product team is aware of the issue, and they are currently working on a fix. I would request you to please be patient & stay tuned for updates. In the meantime, please use the workaround suggested by @Monika Gause. I hope it helps!

 

Regards,

Anshul Saini

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Adobe Employee ,
Apr 05, 2022 Apr 05, 2022

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LATEST

Hi @Akalin,

 

We are glad to inform you that this issue has been fixed in the latest Illustrator update, v26.2.1, released yesterday. I would request you to turn on the "Save in background" setting after updating Illustrator and let us know how it goes.

 

Regards,

Anshul Saini

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