save problem

[Akalin]

Hello,

When you save a work in the illustrator, a strange shortcut appears in the package file and my work is not saved.

what is the problem

[Monika Gause]

Probably turning off "Save in background" in the Illustrator preferences can solve it.

[Anshul_Saini]

Hi @Akalin,

We are sorry for the trouble. The product team is aware of the issue, and they are currently working on a fix. I would request you to please be patient & stay tuned for updates. In the meantime, please use the workaround suggested by @Monika Gause. I hope it helps!

Regards,

Anshul Saini

[Anshul_Saini]

Hi @Akalin,

We are glad to inform you that this issue has been fixed in the latest Illustrator update, v26.2.1, released yesterday. I would request you to turn on the "Save in background" setting after updating Illustrator and let us know how it goes.

Regards,

Anshul Saini