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9

Swatches disappear in Swatches panel when switching between documents in 29.7.1 on macOS

Participant ,
Aug 06, 2025 Aug 06, 2025

Another adventure with Illustrator this morning...

 

The color swatch tiles will disappear (hide, not show, go away, whatever) from the swatches panel when switching between open documents. The List and Thumbnail view buttons are grayed out.

 

What does show when switching documents is apparently new feature of Recent Colors.

 

The swatch library is loaded. Don't take me down the path of how to load a swatch library.

 

Accessing the panel drop down menu and selecting something like thumbnail view size will cause them to reappear. Until you switch to another document, then the swatches disappear again. We repeat the process..

 

Old documents. New documents. Worked fine yesterday.

 

MacOS Sequoia 15.6

Illustrator 29.7.1

 

<Title renamed by moderator>

 

TOPICS
Bug , Performance
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Adobe
Community Expert ,
Aug 13, 2025 Aug 13, 2025

Sounds like this issue -- does it occur when switching documents?

Swatches disappear in Swatches panel when switching between documents – Adobe Illustrator

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Explorer ,
Aug 13, 2025 Aug 13, 2025

No, it only happens to me when I have one document open.

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Community Expert ,
Aug 13, 2025 Aug 13, 2025

Some of the comments seem to imply it occurs on opening a document too.

Are you able to try the Beta 29.9.6 and see if that fixes the issue?

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Explorer ,
Aug 13, 2025 Aug 13, 2025

I can't work on beta versions.

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Community Expert ,
Aug 13, 2025 Aug 13, 2025

Then hopefully the fix will be in the next general release.

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Community Expert ,
Aug 14, 2025 Aug 14, 2025

According to the UserVoice report the problem is solved in Beta Build i.e.29.9.6 .

Maybe someone with that problem can check that.

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