Saved Illustrator Files Missing

New Here ,
Apr 21, 2022 Apr 21, 2022

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Hello! So something weird happened. I was able to work on these files (marked with an 'x') continuously last night, but for some reason it's vanished from the folder where it should be, but it appears in my Recent files via File Explorer.

 

Nicele23990593zdi5_0-1650600955632.png

 

If it were corrupted, it should open Illustrator saying that it was but for this one, it just opens Illustrator, no pop up appears, and the file also doesn't load in. Is there any way for me to fix this?

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Adobe Employee ,
Apr 22, 2022 Apr 22, 2022

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Hello @NiceR,

 

Sorry to hear about this experience. I would request you to share a few more details like:

  • The exact version of the OS and Illustrator
  • Since when are you facing this problem?
  • Where is the file located (Internal/External/Network drive)?

 

Additionally, if you can locate the file in Windows Explorer, try copying it onto the desktop and check if you can open it then.

Note: You can try right-clicking on the file under recent and choose the option for Open file location

AnubhavMajumder_0-1650647509651.png

 

 

Looking forward to your response.

 

Thanks,

Anubhav

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Advisor ,
Apr 22, 2022 Apr 22, 2022

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Check your trash, do a file search on D and C.

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