Saved set of Illustrator actions, and when reloading, the function keys have dissapeared

[Olga5C9C]

Spent a lot of time creating actions to speed up our workflow, and after saving each action with a specific function key and saving the action set to share with my team, when we load the action set replacing all others (to avoid function key conflicts with other sets) I find all the function keys are no longer in the saved action set.  I've been using actions for years, without any issue, but in the Illustrator 2024 28.4.1 I've lost all my work. It is pointless!!!! Does anyone know why the actions sets are no longer saving the function keys?  Thanks in advance if you can shed some light in this issue.

[Srishti Bali]

Hi @Olga5C9C, 

Apologies for the inconvenience. This is definitely not an expected behavior. Could you please provide more details such as the version in which these Action Sets were originally created? Additionally, could you share a sample Action Set with us for troubleshooting purposes?

Best,

Srishti

[Olga5C9C]

Thanks for the reply Srishti.  The version of Illustrator used is 28.4.1.  The action set was created with hot keys for almost every single action, and when reloaded, NONE of the keys were saved.  I'm trying to attach the action set below, but it's giving me a message that the extension is not allowed.  How else can I send you the action set file? 

[Kurt Gold]

Can you also tell what language version of Illustrator and what operating system you are using?

To share the action set file you may use a file sharing service like Google Drive and post the download link here.