Screen flashing bug in Outline mode Illustrator v28.3

[Fasih K.]

Hi,

When switching to Outline mode, the screen starts flashing / flickering in black and white during zoom in or out. View attached clip for reference.

My GPU drivers are updated already.

Nvidia RTX 3060

v551.61

please fix this in the next release.

[Monika Gause]

Is perhaps Photoshop also running?

[Fasih K.]

Nopes. Only Illustrator.

[Anshul_Saini]

Hi @Fasih K,

Thank you for your patience as we look into this issue. We've forwarded your report to our product team for further investigation.

In the meantime, could you please try installing an older version of Illustrator to see if the issue persists? This will help us determine if the problem is specific to version 28.3 or if it's a more general issue. Also, please switch to CPU preview by pressing ctrl+e and see if that helps in outline mode black screen glitch.

We appreciate your understanding and cooperation. We'll provide an update as soon as we have more information or a potential solution.

Best regards,

Anshul Saini

[Fasih K.]

Update:
The same bug can also be seen while Inside the Isolation mode of an object, and when I zoom in or out the screen flashing black and white.

[Fasih K.]

Update, anyone?

[Fasih K.]

Update:
The same bug can also be seen while Inside the Isolation of an object, and when I zoom in or out the screen flashing black and white.

[Fasih K.]

This issue still not resolved in the latest build of Illustrator.

[Anshul_Saini]

Hi @Fasih K.,

We apologize for the delayed response and ongoing issue you're facing with the screen flashing bug in Illustrator's Outline mode and Isolation mode. We understand this must be frustrating.

Our team has investigated internally but hasn't been able to replicate the issue so far. To further assist you, could you please provide us with the following details:

• System Information: Please share your system information file. This will help us better understand your hardware configuration.

• External Monitor Details: If you're using an external monitor, kindly provide details such as the make and model, connection type (DisplayPort, HDMI, USB-C), resolution, and display scaling settings.

These details will help us narrow down the possible causes and find a solution. Thank you for your cooperation, and we'll do our best to resolve this issue promptly.

Best regards,
Anshul Saini