Screen flicker/ clicking through illustrator

Forum|Forum|1 year ago
January 19, 2025
1 reply
304 views

Hi, idk why but ever since the 2025 update of illustrator whenever i click to fast or in certain spots of the program it will click through the app and select another app behind it. If i remove all apps on that screen it will start glitching and flickering instead. Ive tried installing new graphics drivers, unchecking and cheking gpu performance in the settings and reinstalling twice.

Bug

Anubhav M

Community Manager

Hello @Ƭ28555267arqq,

Would you mind trying to reboot your computer in Safe Mode (https://adobe.ly/4jqMm5R) to check if it helps?

Also, try performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/4joZPLr) and share your observations.

Looking forward to hearing from you.
Anubhav

T

Tobias BenjaminAuthor

Participant

this did not change the problem unfortunately

Architecture Student at KTH

Anubhav M

Community Manager

Hello @Ƭ28555267arqq,

Would you mind confirming if Illustrator behaves this way with all files or when working with other applications open? Also, kindly share the system report (https://adobe.ly/3C9Jc5Y) and a small screen recording of the problem so I can check it with the team?

Looking forward to hearing from you.

Anubhav

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