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Christopher3440329747o5
Known Participant
July 31, 2024
Question

Screen Flicker

  • July 31, 2024
  • 1 reply
  • 491 views

WTF do Adobe Apps flicker? I will use the apps for a while with no issues and then all of a sudden the apps start flickering AGAIN!

 

Illustrator started yesterday and now it keeps flickering!

 

I am so sick and tired of this crap and stuff not working correctly. 

 

Running everything up to date on MacOS and Adobe

This topic has been closed for replies.

1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
July 31, 2024

Is Photoshop open?

Which system?

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
August 2, 2024

Hello @Christopher3440329747o5,

We understand that encountering technical issues can be frustrating. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and sharing your observations.

If the problem persists, kindly share more details, like the exact version of the OS/Illustrator, system report (https://adobe.ly/46uXusq), and a screen recording of the problem (https://adobe.ly/4d5x8Qp), so we can investigate this further.

Looking forward to hearing from you.

 

Thanks,

Anubhav

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
August 7, 2024

Sure if you pay me to trouble shoot your software! Sure I will do it. $1000 an hour!

Don't you have people to trouble shoot your apps?

I pay a monthly fee for something that should work! 

Would you accept it if your car sometimes worked and sometimes didn't?

You people are unbelievable. 


Hello @Christopher3440329747o5,

I am sorry to hear about your experience. I tried replicating this behavior on my end but was unable to do so. To try to better understand the problem, would you mind confirming whether you have multiple monitors connected? If so, try disconnecting them one after the other to check if it helps. Also, have there been any recent changes in the software when you started encountering this problem, and does it happen with other apps as well?

Additionally, I would really appreciate it if you could try running Illustrator after rebooting your Mac in safe mode. This helps isolate if any other app is interfering with the application.

I appreciate your time and patience in helping us resolve this problem.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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