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giroldi
Participant
December 29, 2020
Question

Se cierra Illustrator (25.0.1) inesperadamente.

  • December 29, 2020
  • 4 replies
  • 2064 views

Hola! Estoy con una MacBook Pro M1 corriendo los programas de Adobe y particularmente el Illustrator literalmente se congela y luego se cierra. Incluso la máquina volvió al inicio de sesión la primer vez que lo hizo. Como si hubiera hecho un logout.
¿A alguien le ocurre lo mismo?

This topic has been closed for replies.

4 replies

Participant
March 30, 2022

 

Participant
March 30, 2022

A mi me està pasando con el Illustrator 2022...no logro avanzar ni 5 minutos y "Programa no Responde"!!!

 

Srishti Bali
Community Manager
Community Manager
February 5, 2021

Hi all,

 

Sorry about this trouble this issue has caused. As of now, Illustrator on M1 devices doesn't work natively, but it runs using Apple's Rosetta 2 technology which may cause few performance issues. For more details, please take a look at this help article ( https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html ).

 

We have recently released an update for Illustrator 2021 (v 25.1) which contains some stability fixes. If you are not already on v25.1, then we recommend you to update to latest version and let us know how it goes.

 

Regards,

Srishti

Ashutosh_Mishra
Inspiring
January 2, 2021

Hi there,

 

Sorry to hear about your experience. I'd recommend following suggestions given on this community post & let us know if it helps you out.

Looking forward to your response.

 

Regards,

Ashutosh