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selection tool issue ( white bounding box ?? )

New Here ,
Oct 05, 2021 Oct 05, 2021

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I'm currently working on a project in illustrator (everything is updated) but every time I select something and attempt to move it, the background/bounding box turns white. It is transparent until I attempt to move it. I don't understand why because it's just pen tool shapes so its not like I placed an image incorrectly. Its just really frustrating because I'm having trouble aligning things properly. I cant see anything behind all the white space. I have attempted turning on and off most if not all selection settings.

UPDATE: the box goes away when I hold shift while moving?

If anyone knows if this is a bug, or maybe just me being dumb with an unknown setting, please let me know because this is so annoying!

TOPICS
Bug , Performance , Tools

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correct answers 2 Correct answers

Community Expert , Oct 05, 2021 Oct 05, 2021

Does switching to CPU preview help?

Cmd or Ctrl E

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New Here , Nov 21, 2024 Nov 21, 2024

I had the same problem. I opened an IL document in the latest version 28.6 and the bounding boxes were thin white lines, almost transparent. Very frustrating. The thing that fixed it was turning on GPU Performance. Go to Settings > Performance and select GPU Performance. A bonus is that now Illustrator runs better for me and doesn't seem to bog down my system as much.

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Community Expert ,
Oct 05, 2021 Oct 05, 2021

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Does switching to CPU preview help?

Cmd or Ctrl E

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New Here ,
Oct 06, 2021 Oct 06, 2021

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THAT WORKED! thank you so much!

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Community Expert ,
Oct 07, 2021 Oct 07, 2021

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Good to hear that helped.

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New Here ,
Nov 21, 2024 Nov 21, 2024

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I had the same problem. I opened an IL document in the latest version 28.6 and the bounding boxes were thin white lines, almost transparent. Very frustrating. The thing that fixed it was turning on GPU Performance. Go to Settings > Performance and select GPU Performance. A bonus is that now Illustrator runs better for me and doesn't seem to bog down my system as much.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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