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Participant
May 30, 2018
Question

Selection tool issues

  • May 30, 2018
  • 4 replies
  • 5910 views

This just recently started happening, this week.  I try to select an object, it won't select, or it will select an object nearby.  The selection tool has a small black box with dots around it next to it.  As I try to resize the object I can't resize properly then try to undo and it takes me back multiple steps.  I've never had this happen.  I've tried "Show bounding box" but that is not the issue.  Not sure what's wrong.  I've tried restarting computer, uninstall/reinstall Illustrator.  Sound familiar to anyone? 

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4 replies

Participating Frequently
April 21, 2020

I have also had a similar problem with the cursor selecting objects that are about a half inch or more away from it.  This is aggravating as unwanted objects always getting unintentionally selected. I've changed the preferences in the application and in the library, and this annoying thing keeps happening and slowing down my workflow. This has been happening for years, and I always thought this was Adobe's idea of an "improvement" by making the precise selection of objects completely impossible. What gives?

heatherm36194631
Participant
July 27, 2021

I'm having this same exact problem (PC) and when I look up how to try to fix it, all I see are people bringing up the problem with no actuual answers to be given. What's the point of having these extremely expensive programs if these issues persist for month-years with absolutely no Adobe Team member even acknowledgeing this problem. It's extremely frustrating, especially when on a deadline and the program was working perfectly fine before 3 hours ago.

gebo77
Participant
December 11, 2018

Hi there,

I just had this issue and saw a quick tutorial online. Try under View-Show Bounding Box, that should do it.

All the best,

GB

Participant
June 1, 2018

Also, just noticed when I quit the program to exit and start over it always treats it as if the program crashed.  even though I manually quit the program.

Jeff Witchel, ACI
Community Expert
Community Expert
May 30, 2018

Have you tried trashing your Preferences?

How to set preferences in Illustrator

Participant
May 31, 2018

I did.  I tried uninstall/reinstall, resetting preferences, "bounding box".  The only thing that works is trashing the doc and starting over.  It must be some shortcut or command I'm accidentally hitting and can't figure out what to search for to fix.  The multiple undos, not being able to select my object or transform it.  It's happened several times and I just end up deleting the file and starting over.

Monika Gause
Community Expert
Community Expert
May 31, 2018

Please show a screenshot of that cursor.

Which version on which system?