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Separation Issue

Explorer ,
Aug 13, 2020 Aug 13, 2020

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Dear All,

Good day. Hope you are doing good. I have a below issue in Illustrator. Please help me to solve it.

 

One of our guideline document was created in previous version (24.1.3) of Illustrator 2020. The logo element is fully (color and gradient) applied with PMS 383 C (see snap shot "PMS 383 C).

PMS 383 C.png

 

While I copy paste into the new document of Illustraor newer version (24.2.3), the Graident color automatically converted into CMYK percentage (see snap shot "CMYK").

CMYK.png

 

At the same time, I have checked the Gradient Slider - it shows as PMS 383 C (see snap shot "Gradient Slider).

Gradient Slider.png

 

Please help us to resolve.

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Community Expert , Aug 13, 2020 Aug 13, 2020

Did you use a blur on the spot color? 

Then open the file in an older version, there is currently a bug that converts blurred spot color objects to CMYK.

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Community Expert ,
Aug 13, 2020 Aug 13, 2020

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Can you please embed the screenshots into your post and put them into your text at the corresponding places. THank you.

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Community Expert ,
Aug 13, 2020 Aug 13, 2020

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Did you use a blur on the spot color? 

Then open the file in an older version, there is currently a bug that converts blurred spot color objects to CMYK.

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Explorer ,
Aug 14, 2020 Aug 14, 2020

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Hi Ton, Thanks for your reply. 

Yes we have used the Blur on the spot color. I will open that in older version.

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Community Expert ,
Aug 14, 2020 Aug 14, 2020

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