Seriously, Adobe. Stop messing with my workflow. Pantone swatch library missing 2024

Question

Since licensing issues with Pantone, the swatchbooks have been absent for 2023 and 2024. I backed up my 2022 Pantone library, imported it into 2023 and worked just fine. I come to my computer, found illustrator updated to 2024 without my prompt, and the library is gone. I import my swatch backup library and the library appears, but there are no colors available. It's just blank. I am now reverting to a previous version but this is highly frustrating as I come in to my office and need to do rush work only to have to deal with this. In the world of print and design, the pantone swatch book is essential. I don't care if I have to load a back up, but the back up NEEDS to work.

Ton Frederiks · Accepted Answer

Update: Tried both the Swatch and Book folder to no avail, if anyone is wondering.Drag them in the Color Books folder instead of Color Swatches

annethl85989667 · Answer

Hello,

Just wanted to add to the conversation, but hopefully this may be of some use:

First off, turn off auto-update and check your settings to make sure that Adobe isn't removing older versions of your programs. You'll need these to pull any Pantone libraries pre 2022 (PS + Illutrator + InDesign should all come pre-loaded). I'm just going to copy/paste what I wrote to my IT guy because my company isn't going to pay something that already has a workaround:

Go into Applications + Adobe app 2024 or 2023 that is missing the Pantone library
Go to Presets
Create folder and name it Color Books (enter admin credentials to edit name if needed)
Got into an Adobe app older than 2022 (I used Photoshop 2020)
Go to Presets
Go to Color Books, find files all starting with PANTONE.
Highlight all pantone files + Copy
Return to your Color Books folder in the 2023/2024 app and Paste to upload files into folder
Open up application
For Illustrator, user will need to import library section by section. In swatch palette, open up menu, go to Open Swatch Library, and Scroll down to Other Library (very bottom)
Find your Library (or folder, which should be called Color Books)
Pantone libraries should now appear. Highlight and select (remember, you can't select multiple libraries at once, it can only be one at a time)
Library should now be active in your workspace.

IMPORTANT NOTE: This method does not make the libraries permanent. This only makes them temporarily active when you are using the application, so everytime you shut down and restart, you need to repeat this method. It sucks, there's probably a more effecient way of going about it, but it beats having to pay for a product that doesn't function at all.

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