The problem occured when I was making an icon with a size of 44x44 pixels, to which I added drop shadow (detailed information: 72% Opacity, 3px X Offset, 3px Y Offset, 3px Blur). With these settings, exporting my icons in SVG format was working for quite a long time. Then suddenly Illustrator started to save my drop shadow as an individual PNG file, and after some time it didn’t get exported at all, only the icon itself.
When exporting the SVG files I worked with the settings below (which used to work before):
Though there are suggestions for the SVG Filters/Effects option in 2 of the links, for me it didn’t work (a fully pixeled shadow got exported to which I couldn’t add coloring modifications).
Can you give me any suggestions to solve this problem?
We updated to version 28.5, but our problem was not solved. The exact phenomenon is that the shadow is visible when opened in a browser, but not in my C# UWP application, and the shadow is visible on the previously created svgs, so we rule out that the error is from the coding part, because we are using the same implementation. (I tried it on other platforms and also in Microsoft's "123 Photos" application, and the shadow does not appear there either.) I am sending the exported file.
Yes, it is visible in the browser and the svg is valid. The reason I don't understand the problem is that with svgs created earlier (around January), the shadow is also visible within the application. However, the mentioned problem has existed since January, even though we have not changed anything in the way svgs are read within our application.
I don't think that the problem is within our application either, because the shadows are not visible when opened in other image editors that can be downloaded from the Microsoft Store.
Can't you see any information from the example svg that would reveal what could be the reason for this?
Digging through the web I have the impression that this happens quite a lot (unrelated to which app generated the SVG). It always depends on what the displaying application supports. I would put the question to Stack Exchange or Reddit into the subforums that deal with your presentation platform(s).
I don't know how helpful this information is, but when converting svg to pdf, the entire background of the image is not visible. On the other hand, everything looks correct in the pictures taken earlier.
Thanks for reaching out. Would you mind trying to install an older version of Illustrator (https://adobe.ly/3VF0n4M) and exporting SVGs from it to see if it makes a difference? Looking forward to hearing from you.
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