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sansmoose79
Participant
March 31, 2025
Answered

Share for review not working in Illustrator "couldn't create link. Try again later."

  • March 31, 2025
  • 1 reply
  • 944 views

Share for review works on both Photoshop and InDesign. I've updated to current version (29.4).
Things I've tried to fix:

  • Tried other files thinking the file was maybe corrupt, same result
  • Uninstalled and Reinstalled Illustrator
  • Restarted
  • Loged out of Adobe CC
Correct answer sansmoose79

Hello @sansmoose79,

Our team has requested additional information. Kindly help us with these, so we can investigate the problem:

- Which version of Illustrator are you currently using?
- Has this problem started happening after a recent update?
- Can you check if this happens with earlier versions of Illustrator (https://adobe.ly/3FUcmYk)?

- Are you getting this error message for Cloud Documents, Local Documents, or Both?
- Are you able to save cloud documents?
- Any other errors or inconsistencies observed?
- A screen recording of the problem (if possible)

Looking forward to hearing from you.

 

Anubhav


Hi Anubhav,
Thanks for your message, after reading what you were asking, I tried saving the doc to the cloud instead of from my computer, then it worked! So I went back to the saved file on my computer and now it all works. Looks like I needed to wake up saving to the cloud in order for it to work. Thanks!

1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
March 31, 2025

Hi @sansmoose79,

 

Thanks for reaching out and sorry to hear you are unable to create a Share for Review link in Illustrator. I am unable to reproduce the issue at my end on my Mac machine. Would you mind telling us if this is happening with all files or with a specific file? Please also share the details of your operating system.

Please try signing out of Illustrator, Creative Cloud Desktop app, restart the machine, sign back to the Creative Cloud Desktop app and launch Illustrator from it.

 

Let us know if that helps. We would be happy to investigate further.

 

Thanks,

Harshika

 

 

S
sansmoose79Author
Participant
March 31, 2025

Hi Harshika, thanks for your reply. It is happening with all files, attached are my OS details.

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
April 1, 2025

Hello @sansmoose79,

While I check this with the team, could you try running Illustrator under a different administrator account (Windows / macOS) and checking if it helps?

Looking forward to hearing from you.
Anubhav

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