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Participant
July 21, 2024
Question

Silhouette connect plugin not working - Illustrator 2024

  • July 21, 2024
  • 1 reply
  • 4024 views

I am trying to setup the Connect plugin for Illustrator but for the life of me cannot get past the plug in issue warning that keeps popping up (image attached). I have uninstalled both apps and reinstalled with the latest versions, upated my computer and made sure everything is compatible.

 

I'm currently running macOS Sonoma 14.5, Illustrator 2024 v.28.5, and Connect V1.7.791. I've also attached pictures of the installation process of Connect which says its successfully installed? Any help would be greatly appreciated!

 

[moved from bugs to discussions in the correct community (Illustrator instead of Lightroom Classic) according to the community rules - Mod.]

1 reply

Monika Gause
Community Expert
Community Expert
July 21, 2024

Is the plugin supposed to run with that version?

Anubhav M
Community Manager
Community Manager
July 24, 2024

Hello @Veronica31324060xgw3,

Thanks for reaching out. Would you mind downloading the latest version of the Silhouette Connect plugin (https://adobe.ly/4fgsL6i), as Monika suggested, to see if it helps?

Looking forward to hearing from you.

 

Thanks,

Anubhav

Participant
July 24, 2024

I have the latest version