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Participant
July 21, 2024
Question

Silhouette connect plugin not working - Illustrator 2024

  • July 21, 2024
  • 1 reply
  • 4041 views

I am trying to setup the Connect plugin for Illustrator but for the life of me cannot get past the plug in issue warning that keeps popping up (image attached). I have uninstalled both apps and reinstalled with the latest versions, upated my computer and made sure everything is compatible.

 

I'm currently running macOS Sonoma 14.5, Illustrator 2024 v.28.5, and Connect V1.7.791. I've also attached pictures of the installation process of Connect which says its successfully installed? Any help would be greatly appreciated!

 

[moved from bugs to discussions in the correct community (Illustrator instead of Lightroom Classic) according to the community rules - Mod.]

1 reply

Monika Gause
Community Expert
Community Expert
July 21, 2024

Is the plugin supposed to run with that version?

Participant
July 24, 2024

That's what it says

Participant
August 9, 2024

Hi, did you manage to get the plugin working, I have exactly the same problem?


Yes I just downloaded an older version of illustrator and connect and it works great now.