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maria valentinac78890796
Participant
May 6, 2023
Question

SLOW ILLUSTRATOR and laggy

  • May 6, 2023
  • 1 reply
  • 372 views

I've been having a problem lately with my illustrator. It is slow at the time of writing. I write very fast but when I want to delete words it gets stuck. my macbook is new, I have the m2 pro 2023. i bought it two weeks ago. And my illustrator has the ultimate version. I don't know why this is happening to me. If someone could help me I would be very grateful. Thank you 

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    1 reply

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    May 15, 2023

    Hello @maria valentinac78890796,

     

    We understand that encountering technical issues can be frustrating. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/optimize-illustrator-performance.html) and checking if it helps?

     

    Also, try running Illustrator under a different administrator account (macOS) and sharing your observations.

     

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

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