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SLOW ILLUSTRATOR and laggy

New Here ,
May 06, 2023 May 06, 2023

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I've been having a problem lately with my illustrator. It is slow at the time of writing. I write very fast but when I want to delete words it gets stuck. my macbook is new, I have the m2 pro 2023. i bought it two weeks ago. And my illustrator has the ultimate version. I don't know why this is happening to me. If someone could help me I would be very grateful. Thank you 

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Adobe Employee ,
May 15, 2023 May 15, 2023

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Hello @maria valentinac78890796,

 

We understand that encountering technical issues can be frustrating. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/optimize-illustrator-performance.html) and checking if it helps?

 

Also, try running Illustrator under a different administrator account (macOS) and sharing your observations.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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