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Slow performance - Illustrator on Windows

New Here ,
Sep 18, 2024 Sep 18, 2024

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I have a Rizen 9, with 32GB memory, and a Geforce 3060ti, also NVME 1Tb hardrive. water cooled.

But if we work on for too long on illustrator and photoshop we get extreme lag and have to restart.

What would be the best windows PC specs to run illustrator, photoshop and lightroom?

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Adobe
Community Expert ,
Sep 18, 2024 Sep 18, 2024

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That setup seems like it should be enough to run Illustrator and Photoshop effectively. How complex are the files you're editing? If the artwork isn't complicated I would suspect some kind of technical issue.

 

I'm not all that fond of Ryzen CPUs for running Adobe applications. I think Intel CPUs are better. Still, the lagging and heating problems could point to an outdated graphics card driver or maybe some corruption in the installations of Illustrator and Photoshop.

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New Here ,
Sep 18, 2024 Sep 18, 2024

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There is no overheating. Everything on that front is ok.

But lagging after a while is evident. The files are normal size. We rarely do large format designs. We do logo designs, social media designs, pamphlets etc.
The PC was put together by supposedly professionals who knew that the purpose of the PC must be for adobe.


 

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Community Expert ,
Sep 18, 2024 Sep 18, 2024

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For Windows-based PCs I would have recommended an Intel CPU. Still, the lagging problems might point to something else like a bad device driver.

 

The first thing I would check is the driver for the GeForce 3060ti. Hopefully the people who built the system installed the proper applications for the graphics card. There should be a GeForce Experience app installed. You can run that to check for driver updates. A new NVidia Studio Driver was just released yesterday (version 561.09).

 

If the computer has any attached peripheral devices, such as a Wacom tablet, make sure drivers are updated for those devices too. Bad drivers for those devices can cause Illustrator to lag or crash.

 

Generally speaking, I'm not a big fan of kit-built Windows PCs. I would only buy such a system if I built it myself with every component hand-picked. Lots of mom-and-pop shop PC stores that sell such kit-built systems often cut corners in order to push down the price of the computer system while still keeping some profit margin. The end result is a box with some "mystery meat" components inside of it. Computers from bigger companies, such as Dell, tend to include apps that can conveniently look for and download updates for any components inside the machine. That's an easier thing to manage versus updating hardware component drivers one at a time.

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