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Stichnothe
Stichnothe
Participating Frequently
August 6, 2019
Question

Slow performance while clicking multiple paths in Illustrator CC 2018 and 2019 on OSX Mojave

  • August 6, 2019
  • 2 replies
  • 1349 views

Hi!

Clicking a construction in Illustrator CC (22 and 23) containing many paths takes multiple seconds before it is selected (until selected i see the multicolored, rotating ball in OSX). In CS6 this problem doesn't appear, the same object/group is selected just in time. It has nothing to do with GPU or CPU, i tried both modes, no change.

Anyone has an idea what might be the reason for this?

I'm using an iMac Retina 27" Model 2017, 4,2 GHz i7 with 32GB DDR4 RAM and a Radeon Pro 575 4 GB under Mojave 10.14.5.

Andreas

{Renamed by MOD}

This topic has been closed for replies.

2 replies

C
chrisl41501719
Participating Frequently
August 6, 2019

I've noticed this too and have a work around.

Select the paths and flatten transparency them. I know I know, it shouldn't do anything, but it does. Whatever is glitching that path often magically fixes itself when you flatten lines.

Pattern swatches, flattened files with bunches of embedded raster images, and complex transparencies all seem to cause an order of operations error. Meaning, I believe the fill information is calculated Prior to the clipping path(s). Therefore, for every shape with complexity (raster/pattern) the pattern/gradient/transparency is filled into the entire area - and only then - does it subtract what is outside the clipping path.

Think cookie cutters. The program rolls out the dough on the table. Then it cuts a cookie out. Then it rolls the dough out...

Instead, it should look at the clip first, then fill it. Which is what flatten transparency seems to fix.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    August 6, 2019

    Is the dictation feature turned off in the system? It needs to be.

    Stichnothe
    StichnotheAuthor
    Participating Frequently
    August 6, 2019

    Yes it is disabled...

    Srishti Bali
    Community Manager
    Srishti BaliCommunity Manager
    Community Manager
    August 14, 2019

    17 seconds for me in cc 2019 23.0.4 if i click one group...


    Sorry about the delay in response, Andreas. File opened in a second at my end and I was able to select the group as well. This file is created in newer versions of Illustrator and when I opened it in CS6 version it gave me this message:

    All the layers were combined and the file size has also reduced, so maybe that's the reason why it is working fast in CS6 version.

    So the two possible reasons could be:

    1. Data loss while opening the file in the older version.
    2. Specifications of the systems. You said that both the versions are installed on different systems, so it might be possible that the system with CS6 installed has a better system configuration.

    You can try resetting preferences (How to set preferences in Illustrator ) in case you see this problem with multiple files.

    Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

    I hope this answers your query. Do let us know if you need any further assistance.

    Regards,

    Srishti

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