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Some blacks are not printing out in my PSD image placed in Illustrator

Explorer ,
Nov 07, 2023 Nov 07, 2023

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I've never entirely understood how to get the correct colour profiles/print settings/etc to get a decent print from illustrator out of my Canon Pixma iX6850. Currently I'm printing through Illustrator 2024 (28.0), which has a placed CMYK PSD image file in it (attached Image 1). When I print out though the new 'Print Centre', which appeared after upgrading to Mac OS Sonoma (14.1) on the plain paper setting my blacks looks fine. However when I put glossy ink jet paper into the printer and set the pref. to 'Photo' in my settings, the really dark black areas in my image, print out are like, a light grey colour (see attached Image 2 - an iPhone photo of my glossy paper printout). The areas in the sofa and the fireplace are not right. Even though there is 85% black in the PSD image, these areas print out a light grey). Any help in this matter would be greatly appreciated. Cheers 

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Adobe
Adobe Employee ,
Nov 08, 2023 Nov 08, 2023

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Hello @richardesignerUK,

Thanks for reaching out. Would you mind sharing more details, like the exact version of the OS/Illustrator, the color settings used in Illustrator and the document, and a sample file (https://adobe.ly/3udG2JL), so we can investigate this further?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Explorer ,
Nov 08, 2023 Nov 08, 2023

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Hi Anubhav,

 

I'm running Illustrator 2024 (28.0). Mac OS Sonoma (14.1). I'm using an M1 iMac. The Illustratror document colour mode  is CMYK. I've attached pictures of all the various settings I can think of. If you need anything else just let me know. 

 

Here is the link to the packaged IIlustrator file and PSD file: https://shared-assets.adobe.com/link/59c42a21-81f3-4050-5334-4647c934ffa7

 

Cheers,

 

Richard

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Community Expert ,
Nov 08, 2023 Nov 08, 2023

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Those desktop inkjet printers are not made for CMYK input. I would feed them RGB files. 

Or do you want to have a proof of a job that you then send to offset printing? In that case you might want to use a different printer.

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Explorer ,
Nov 09, 2023 Nov 09, 2023

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Hi Monika Goose,

 

I converted the 'Document Colour Mode' of my Illustrator file from CMYK to RGB. When I printed out my file it still had the same prtobelem as when I printed it out in CMYK mode. So unfortuantely this did not solve my issue.

 

 

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