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Some text disappears when upgrading to Illustrator 2023

Community Beginner ,
Nov 11, 2022 Nov 11, 2022

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I don't know if anyone else has had this issue: I have a file where I have copied and pasted a table with text from Indesign (it's just easier to set up a complicated table in Indesign!) The file was fine until I upgraded and worked on it in Illustrator 2023, when I next opened the file all the text from the table had disappeared, the anchor points for the text were still there but no text, hidden or otherwise. The font I used was installed and open as other text in that same font and weight were visible.

 

I tried copying and pasting the text back in from Indesign but when I tried to move the pasted selection Illustrator crashes.

 

After trying some other things I decided to open the same file in Illustrator 2022 and hey presto the text was back! So I am assuming this is some sort of glitch in the new version of Illustrator?

File in Illustrator 2022:

Screenshot 2022-11-11 at 11.42.14.png

Same file in Illustrator 2023

Screenshot 2022-11-11 at 11.42.38.png

I guess I just keep working in the old version of Illustrator until it's fixed?

I am working on an 3.5 GHz i7 imac running OS 10.15.7

Many thanks!

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Bug , Draw and design , Type

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correct answers 1 Correct answer

Community Beginner , Nov 22, 2022 Nov 22, 2022

Hi All,

Just to add to this post that the issue has been resolved with the latest Illustrator update (27.01)

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Community Expert ,
Nov 11, 2022 Nov 11, 2022

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You say the anchor points for the text objects are still there. Is the text overset?

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Community Beginner ,
Nov 11, 2022 Nov 11, 2022

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Doug - here is the file in Ilustrator 2023 (27.0) in outline view, you can see that the anchor points are there but they are empty... The text can't be overset as it is not text placed in an area (and there is no 'overflow' symbol)

Screenshot 2022-11-11 at 15.58.20.png

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Community Expert ,
Nov 11, 2022 Nov 11, 2022

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A larger screenshot would really help.

 

The font is installed correctly? Do you use font management perhaps?

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Community Beginner ,
Nov 11, 2022 Nov 11, 2022

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No font management software Monika, the font in the table is one frm Adobe fonts and opened from eth Adobe website. 

Here is a larger screen shot (I can't show any more of the file as it is confidential work in progress)

Screenshot 2022-11-11 at 19.20.16.png

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Community Expert ,
Nov 11, 2022 Nov 11, 2022

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There has been a change in ID<->AI copy and paste.

So if this is reproducable, you might want to report it as a bug.

You should mention the exact font.

Please post bugs & feature requests to http://illustrator.uservoice.com

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Community Expert ,
Nov 11, 2022 Nov 11, 2022

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I tried the following steps:

 

1. Create table in InDesign

2. Copy paste 3x to Illustrator 26.5 (once by selecting all cells, once selecting the table as a text object, once selecting the frame containing table)

3. Save file

4. Open in AI 27

5. Repeat steps 2-4 starting a new file in AI 27

 

Both files look normal. There was a difference when copy & pasting the frame (AI 26.5 pastes it as PDF info and outlines some text, AI 27 pastes it as point text), but nothing disappeared.

 

Does it happen in a new file? Can you share a demo file if so?

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Community Beginner ,
Nov 22, 2022 Nov 22, 2022

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Hi All,

Just to add to this post that the issue has been resolved with the latest Illustrator update (27.01)

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