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MossyMoss
MossyMoss
Participating Frequently
September 11, 2022
Answered

Sorry, Illustrator has encountered an error and needs to close. Error 205

  • September 11, 2022
  • 1 reply
  • 3861 views

Can anyone help me step by step how to fix this? I done all others like, unistall-install, using other connection, turn off the Firewall and lock and unlock the Keychain.... An I dont have antivirus,  I am not sure if this happent after my update to Monterey Version 12.5.1 😞 

 

Thank you

 

 

This topic has been closed for replies.
Correct answer Anubhav M

No. Nothing change. Done evrything as you suched still not working snd getting the same message...


Hello @MossyMoss,

 

Thanks for confirming that. Kindly try the suggestions shared in this help article (https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html) and share your observations.

 

Looking forward to your response.

 

Regards

1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
September 11, 2022

Other threads state that this might be related to the Creative Cloud app. Can you try and log out and then in to your account?

    MossyMoss
    MossyMossAuthor
    Participating Frequently
    September 11, 2022

    Oh yes I forgot to mention that I did this as well 😞 

    MossyMoss
    MossyMossAuthor
    Participating Frequently
    September 14, 2022

    Hello MossyMoss,

     

    Sorry to hear about this experience. I hope the problem is resolved by now. If not, kindly try the following steps and check if it helps:
     

    1. /Library/Application Support/Adobe
       
    2. /Users/<user name>/Library/Application Support/Adobe/OOBE
       
    3. /Library/Application Support/Adobe/SLStore
       


    Looking forward to your response.
     

    Thanks,

    Anubhav


    No. Nothing change. Done evrything as you suched still not working snd getting the same message...

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