Skip to main content
CHELSEA24125035z8k9
Participant
Apr 20, 2022 6:05 PM UTC
Answered

Spacebar closing Illustrator and not working in text

I updated Illustrator on my Mac to the most recent update and now whenever I use the space bar it hightlights the exit button in the top left corner of the app. If I am working on a new doc this brings up the save pop up window and if I am in a doc with no recent changes it exits the app completely. I just want to put a space in between words and not have the app demand to close. How do I fix this?

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Anshul_Saini
    Anshul_SainiCorrect answer
    Community Manager
    Apr 22, 2022 8:50 PM UTC

    Hi @CHELSEA24125035z8k9,

     

    Sorry to hear about your trouble. It seems this is happening due to a new feature/enhancement introduced by Apple in macOS Monterey in Oct 2021. Please try turning off the "Enable Full Keyboard Access" option under Apple Menu > System Preferences > Accessibility> Keyboard > Navigation to resolve this issue.

     

     
     
     

    I hope it helps!

     

    Regards,

    Anshul Saini

    View reply

    15 replies

    gerryg83w
    gerryg83w
    Participating Frequently
    Jun 12, 2024 3:50 PM UTC

    I'm not sure when the last AI update occurred, (v28.5) but yesterday the space bar would not work, although it worked i other apps. So after trying numerous solutions, one of which recommended cleaning the spacebar and my breaking the spacebar of my year old iMac magic Keyboard, and wasting a lot of time for which I cannot bill, I found the solution was in Apple settings, Keyboard, and turning off Keyboard Navigation. I wish Adobe and Apple would stop messing around with  new bells and whistles and concentrate on stability and reliability.

    Translate
    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    Jun 12, 2024 6:14 PM UTC

    Hello @gerryg83w,

    We understand that encountering technical issues can be frustrating. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    Translate
    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity ManagerCorrect answer
    Community Manager
    Apr 22, 2022 8:50 PM UTC

    Hi @CHELSEA24125035z8k9,

     

    Sorry to hear about your trouble. It seems this is happening due to a new feature/enhancement introduced by Apple in macOS Monterey in Oct 2021. Please try turning off the "Enable Full Keyboard Access" option under Apple Menu > System Preferences > Accessibility> Keyboard > Navigation to resolve this issue.

     

     
     
     

    I hope it helps!

     

    Regards,

    Anshul Saini

    Translate
      Quartknee
      Participant
      Aug 3, 2022 6:40 PM UTC

      This was very helpful!

       

      Translate
        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity Expert
        Community Expert
        Apr 20, 2022 9:04 PM UTC

        One other thought. How many fonts do you currently have active?

        Translate
        CHELSEA24125035z8k9Author
        Participant
        Apr 20, 2022 9:37 PM UTC

        I just set my apps up on a new computer so it is all the default fonts that are active

        Translate
        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity Expert
        Community Expert
        Apr 20, 2022 9:44 PM UTC

        How many in total? What are you using for font management?

        Translate
        Monika Gause
        Community Expert
        Monika GauseCommunity Expert
        Community Expert
        Apr 20, 2022 8:18 PM UTC

        Are you sure that this is not something in the system interfering here?

        Translate
        CHELSEA24125035z8k9Author
        Participant
        Apr 20, 2022 8:22 PM UTC

        I dont think so there is as I have restarted the computer, closed all the programs and only ran Illustrator, and uninstalled and reinstalled Illustrator. I am at a loss at what else to try.

        Translate
        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity Expert
        Community Expert
        Apr 20, 2022 9:03 PM UTC

        Go to Apple System Prefs/Keyboard/Input Sources. Check show input sources in menu bar.

        This will allow you to show the Keyboard Viewer.

         

        It gives you a visual cue when you type. Try hitting space bar when in AI again and see what the visual keyboard is showing.

         

        Translate
        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity Expert
        Community Expert
        Apr 20, 2022 7:15 PM UTC

        Try resetting your preferences.

        Go to Preferences/General and click the reset button. Relaunch AI.

        Translate
        CHELSEA24125035z8k9Author
        Participant
        Apr 20, 2022 8:21 PM UTC

        I have tried doing this as well as uninstalling, reinstalling, trying a different update, and restarting my computer to no avail. Thank you for the suggestion though

        Translate
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices