Strange font pop-up

[AlfredoPonceArt]

Today I started to get this strange pop-up telling me that I need to install a font I never use and isn't in the document Im working on. I have to click not to install it about 3/4 times before the message goes away. Does anyone know if this is real or some scam? Here is the message I get:

Adobe Illustrator CC 2015.3 needs to download the font “LiHei Pro”

[SHEPHERDclif]

Thanks Dan, I ended up hitting the download button just to make it go away and yeah it was downloaded. Nothing here that is effecting workflow, I'm just a bit OCD and would prefer a tidy font menu of only fonts I would actually use. I know thats ALLLLLL me. ha

[Rania AlQalamawy]

thanks for your advice .. that was so annoying

[SHEPHERDclif]

Okay so scratch that, the Suitcase Fusion did not fix the pop up issue. Once hitting skip and shutting down the application and restarting it I didn't see the pop up, but after a machine restart the pop up messages came back. I guess next time I see them I'll just go ahead and hit Download.

[Guest]

I also got this popup after my upgrade to Sierra. Hit download, seems to work now. Still a bit confused, none of my files have test in that font.

[mackenziegraham]

Experiencing the same issue and wanted to add my complain to this thread. Thanks for bringing this problem to light - hopesfully Adobe gets back soon with a solution.

[jacobl16506560]

Got the same pop-up after installing Sierra.

[emolen]

Installd Sierra and same thing happens on AI, AE and PS. I use Font Explorer, which is not the problem. It went away on it's own in AI and PS, or maybe I was not getting this message in both, or maybe only one at a time, pending which program I opened first after a restart. Point being there could be a number of different ways to recreate it, but it has been inconsistent with me thus far, except for AE, it always happens there. I downloaded the first font and was asked for the second, Hei, then the third, STHeite, but cancelling because taking too long to connect and.... nvmd, just download after a long stall in 3 seconds. If anything funny happens I will report back, if I do not report back you can assume my identity blew me up or all is well.

Sierra OS, Mac, pop up, After Effects, Illustrator, Adobe, Photoshop, AE, AI, PS, Adobe, CC, Hei, font, install, needs to download the font

[samgw]

This was happening evening under Yosemite and El Capitan, not exclusively a Sierra issue. It seemed to occurred with the most recent CC Update.

[shebo-0]

Same issue here, Using Arabic enabled version of the latest CC.

The message shows in Ai only, PS doesn’t show it. I never used any Asian fonts before, i thought it was some kind of malware!

Glad i found this thread. i will not download the missing fonts.

macOS Sierra here 10.12.1 just updated today.

everything beside that is working fine.

[ar-code]

It’s a quite annoying issue which is solely related to the latest version of Adobe CC.

Please Adobe FIX IT! Along with the other tons of bugs!

[machinecode]

I got it on CS6, Fresh Sierra and CS6 install, when opening Audition after updates.

[SHEPHERDclif]

Interesting so Sierra seems to some how be causing the issue if its present in older Adobe software. Unless Adobe can suppress the warning from even firing.

[machinecode]

Yes, since I get it on CS6, it's either affecting older software, or one of the CS6 updates.

[debras66267556]

I get this every time I open AI. Started when I updated to OS Sierra.

[takonoinu]

Same issue here. This is only happening in Illustrator CC 2015.3 for me. PS and other files are fine and not prompting for Chinese fonts.

WTF Adobe. We are not Chinese. We don't need Chinese fonts.

FIX IT. I don't want this possibly vulnerable font on my machine!!!

[lbeachl]

I've been having this issue, too. As have some of my friends. Fonts from Typekit have also been unsyncing for some reason, but only in Illustrator, no problems in InDesign.

[redrumhead]

I've encountered this in both Illustrator 2015.3 and Photoshop 2015.5 after upgrading to Sierra. I just installed the fonts as requested but I certainly don't need them.

[SHEPHERDclif]

I've squashed the errors in Illustrator and InDesign but I still get a few of the same errors to pop when I open Powerpoint for the first time. Not that I really want to have to open that software but just saying, its not independent to Adobe products.

[Crushpix1]

I just started getting this today as well. I am hesitant to download anything based on a popup. It's appeared in Adobe After Effects (but not Premiere) and just now when I tried to open Illustrator. Since both are the 2017 version and this thread started in September, I'm really surprised that it hasn't been addressed. I recently (some time last month) updated my OS to Sierra. I've never seen this popup before. Has anyone had any negative experience that they know about? I would hate to be accepting an invitation to be hacked. Ignoring for now. David

[geoffmay]

I am also having this issue every time I start up Illustrator CC 2015.  Has anyone had success in fixing this problem permanently?

[SHEPHERDclif]

Since its occurring with applications other then Adobe products, one I'm not sure if 3rd party devs can do something to suppress the warning from popping up, or two, if we are going to have to wait for Apple to address it in an update of Sierra. I need to check in on a thread I started at Apple community but I need to submit through the Apple Dev bug ticket system as well.

[geoffmay]

Seems that this started happening once I upgraded to OS X 10.12.2, though I can't be 100% sure.

[SHEPHERDclif]

correct, its definitely Sierra related and has been there since the first version, 10.12.

[matt_Gamer]

Possible Solutions!

I have an intermittant popup every random second and it is definitely a problem with Sierra or Mac's OS.

Check this link out for solutions you can do. I did them all (including the Terminal clearing of cache) and I believe one of them worked.

The link: Font issues in Powerpoint Mac 2011 since Sierra... |Official Apple Support Communities

Hope this helps you all out there. It's quite annoying and interrupts everything!

[geoffmay]

Tried all of those to no avail.